Looking For A Tee Time?
How do purchases through Golf18 work?
When you book a tee time through Golf18, the course receives an immediate confirmation of your purchase. You will also receive an email confirmation. Simply print out your email confirmation and present it to the course.
I did not receive my confirmation email. What should I do?
If you did not receive your email confirmation, first check your email spam or junk folders to see if the confirmation was delivered there. If the confirmation is not there, email (firstname.lastname@example.org) or call us (1-800-994-0661) and we can resend your confirmation. We can also send the confirmation to a different email address if necessary.
I wanted to order a tee time but it has disappeared.
If the tee time you wanted has disappeared, this means that someone has purchased it. Our best deals move very quickly!
The tee time I want is only allowing one, two, or three players, instead of four.
If a tee time is listing fewer than four players, this means that someone else has already made a purchase for that time, but they did not purchase a full foursome. In these instances, the remaining rounds are still for sale.
Why do some of the tee times require payment online, where other tee times require payment at the course?
Golf18Network strives to provide the best last-minute tee time deals on the Internet, so the very best deals we offer require online payment. This allows us to provide you the best deals we can find as quickly as possible.
How far in advance do you offer tee times?
So that we may stay on top of prices and demand, most of our partner courses will offer tee times no more than 14 days in advance.
What is your refund policy?
Tee times are non-refundable and non-cancelable unless the course is not allowing play due to weather. Cancelation and refund policies vary by golf course. If a course is not allowing play due to weather, contact us before your scheduled tee time for a credit towards a future purchase. We will confirm with the course that they were not allowing play at your tee time and process the Golf18 refund credit within 2 business days.
Refunds are available for booking errors, so long as you call us at (800) 994-0661 within 4 hours of your booking and confirm with a live phone agent at Golf18 Network. Otherwise, when purchasing a tee time where money is due at the course, not showing up may result in your credit card being charged. Please consult the course no show policy when purchasing your tee time for more details.
Do you charge a booking fee? Is this fee refundable?
Many, but not all of our tee times will include a booking fee. Booking fees are refundable in the event of a weather cancellation. Contact us before your scheduled tee time to have the booking fee credited towards a future purchase.
Do you charge a sales tax?
Based on federal and state laws you may or may not pay taxes on the amount due at the time of booking.
When do my promotional credits expire?
Promotional credits expire 180 Days after they have been earned.
I have received Credits for a refund do they expire?
Yes, refund credits will expire 2 years (24 Months) after they have been awarded. You will receive a notification 60 days prior to the expiration as a notification.
How do I use the credits on Golf18 Network?
The credits can be applied to any amount due at booking. To get your best use out of your credits, please look for the “best value” Tee Times.
What is your Best Price guarantee?
We will match 110% of the tee time purchase difference if a better-priced tee time is found somewhere else. The following terms apply.
- Competitor's tee time must include the same amenities (carts, number of holes, etc.).
- The matched price must be on the same day at the same course and within 30 minutes of the same time.
- Only includes the price shown/advertised on competitors' websites and does not include promotions, coupons, or special offers.
- The price difference will be provided in Golf18 Network credit* and may be used towards any amount due at the time of booking on a future tee time.
- You must have booked a tee time on Golf18 Network for the same day at the course in question to qualify for this offer.
* For rules of use and expiry dates please refer to our Tee Time Policy.
What is your Weather Guarantee?
If a course is not allowing play due to inclement weather, contact us before your scheduled tee time for a credit towards a future purchase. We will confirm with the course that they were not allowing play at your tee time and process the credit within 2 business days.
What is your Tee Time Policy?
Please note, cancelation and refund policies vary by golf course. For the full Golf18 Network Tee Time policy click here.
Is there a Golf18 Network app?
Golf 18 Network tee times are offered via the TeeOff.com by PGA TOUR app. Simply download the TeeOff.com by PGA TOUR app from the App Store or Google Play and you'll receive access to easily book all G18 times, plus:
- NO BOOKING FEES. Every Course. Every Tee Time.
- Deals you won't find anywhere else.
- GPS, Stat Tracking & More.
Head to the App Store or Google Play, find the TeeOff.com by PGA TOUR app and download it today!