Looking For A Tee Time?
How do purchases through Golf18 work?
When you book a tee time through Golf18, the course receives an immediate confirmation of your purchase. You will also receive an email confirmation. Simply print out your email confirmation and present it to the course.
I did not receive my confirmation email. What should I do?
If you did not receive your email confirmation, first check your email spam or junk folders to see if the confirmation was delivered there. If the confirmation is not there, email (email@example.com) or call us (1-800-994-0661) and we can resend your confirmation. We can also send the confirmation to a different email address if necessary.
I wanted to order a tee time but it has disappeared.
If the tee time you wanted has disappeared, this means that someone has purchased it. Our best deals move very quickly!
The tee time I want is only allowing one, two, or three players, instead of four.
If a tee time is listing fewer than four players, this means that someone else has already made a purchase for that time, but they did not purchase a full foursome. In these instances, the remaining rounds are still for sale.
Why do some of the tee times require payment online, where other tee times require payment at the course?
Golf18Network strives to provide the best last-minute tee time deals on the Internet, so the very best deals we offer require online payment. This allows us to provide you the best deals we can find as quickly as possible.
How far in advance do you offer tee times?
So that we may stay on top of prices and demand, most of our partner courses will offer tee times no more than 14 days in advance.
What is your refund policy?
Tee times are non-refundable and non-cancelable unless the course is not allowing play due to weather. Cancelation and refund policies vary by golf course. If a course is not allowing play due to weather, contact us before your scheduled tee time for a credit towards a future purchase. We will confirm with the course that they were not allowing play at your tee time and process the Golf18 refund credit within 2 business days.
Refunds are available for booking errors, so long as you call us at (800) 994-0661 within 4 hours of your booking and confirm with a live phone agent at Golf18 Network. Otherwise, when purchasing a tee time where money is due at the course, not showing up may result in your credit card being charged. Please consult the course no show policy when purchasing your tee time for more details.
Do you charge a booking fee? Is this fee refundable?
Many, but not all of our tee times will include a booking fee. Booking fees are refundable in the event of a weather cancellation. Contact us before your scheduled tee time to have the booking fee credited towards a future purchase.
Do you charge a sales tax?
Based on federal and state laws you may or may not pay taxes on the amount due at the time of booking.
When do my promotional credits expire?
Promotional credits expire 180 Days after they have been earned.
I have received Credits for a refund do they expire?
Yes, refund credits will expire 2 years (24 Months) after they have been awarded. You will receive a notification 60 days prior to the expiration as a notification.
How do I use the credits on Golf18 Network?
The credits can be applied to any amount due at booking. To get your best use out of your credits, please look for the “best value” Tee Times.
What is your Weather Guarantee?
If a course is not allowing play due to inclement weather, contact us before your scheduled tee time for a credit towards a future purchase. We will confirm with the course that they were not allowing play at your tee time and process the credit within 2 business days.
What is your Tee Time Policy?
Do you have a Rewards Program?
We do not have a designated rewards program. Instead, we reward customers with great prices every day.
Why did you stop the Golf18Network Rewards program?
We are changing how we are delivering extra value to customers. Instead of a formal loyalty program that challenges golfers to reach thresholds, we're removing the formality and thresholds and instead will be rewarding customers with great prices on golf daily. Rewards should be easy. Make sure you are on our email list to receive reward perks - it's that easy.
What if I earned rewards for rounds booked in 2018?
If you earned no fees or reward credits, we will continue to honor these into 2019. Check your Account to retrieve your credits. Thanks for booking with us, enjoy your rewards.
Will my lifetime no booking fees go away?
You will continue to receive No Booking Fees, if earned, into 2019.
Where did the tee time inventory go for California, Colorado, and Georgia?
Don't worry - the same great DEALS at your favorite courses are now available on TeeOff.com with NO BOOKING FEES. Click here to book a tee time today!
Is there a Golf18 Network app?
Golf 18 Network tee times are offered via the TeeOff.com by PGA TOUR app. Simply download the TeeOff.com by PGA TOUR app from the App Store or Google Play and you'll receive access to easily book all G18 times, plus:
- NO BOOKING FEES. Every Course. Every Tee Time.
- Deals you won't find anywhere else.
- GPS, Stat Tracking & More.
Head to the App Store or Google Play, find the TeeOff.com by PGA TOUR app and download it today!